CONTRACTING COACH respects your privacy. We do not collect personally identifiable information about you unless you voluntarily provide it, such as when you provide email contact information to subscribe to the CONTRACTING COACH email list newsletter, send feedback to CONTRACTING COACH, register for one of CONTRACTING COACH’s courses or respond to a survey. If you voluntarily provide your email address or other contact information, we might also use it to inform you of changes to CONTRACTING COACH, to survey you about your use or opinion of CONTRACTING COACH, or to ask for your support. At your request, we will remove your contact information from our files.

We do not make your contact information or any other personally identifiable information available to anyone outside CONTRACTING COACH or its service providers (who use the information only for authorized CONTRACTING COACH purposes) unless we are legally required to do so.

In addition to the above, we collect certain anonymous (non-personally identifiable) information to help us improve the CONTRACTING COACH web site and to evaluate the access and use of CONTRACTING COACH materials and the impact of CONTRACTING COACH on the worldwide educational community:

We collect information you provide about your use of and satisfaction with CONTRACTING COACH through email you send us, through the CONTRACTING COACH feedback form, and through CONTRACTING COACH surveys, whether or not you voluntarily include your contact information.

We may use web analysis tools that are built into the CONTRACTING COACH web site to measure and collect anonymous session information.

We also use “cookies” to improve your CONTRACTING COACH web experience and to collect anonymous information about how you use CONTRACTING COACH. However, cookies are not required for CONTRACTING COACH use. If your browser is configured not to accept cookies, you will still be able to access CONTRACTING COACH and its content.

When we report information about CONTRACTING COACH access, use, and impact, we report aggregate, non-personally identifiable data. Occasionally, we report quoted feedback from users. We do not attribute feedback to specific individuals unless we obtain permission to use that person’s name along with the feedback.